Tech Support Downloads

Architects | Specifiers Downloads​

Technical Support | Documents & Downloads

.

1834 Telephone Entry System

1834 – 80 Series Entry System

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.

For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

Looking for help with a different product? Start by choosing the product category below:

Tech Support Downloads

SOFTWARE
Cloud Account Manager Programming
View Programming Details
Registration

Simply log into your Cloud Account Manager through any internet browser using any computer, tablet, or smartphone with an internet connection and you’re ready to start adding residents, making changes to access credentials, view access point activity, and more.
View All Cloud Videos
Cloud FAQs

Remote Account Manager
View Programming Details
Download Software
Registration

RAM software for 1833, 1834, 1835, 1837, 1838. Download the latest version of 6.5.a
This is just the standard Vista-and-up installer, as we’re no longer supporting XP.  It includes the new 6.5 PDF documentation.
You must back up and uninstall your existing version before installing version 6.5.

Remote Account Manager Software — Updating the Software

Caller ID App
View Programming Details
Google Play
App Store

Allows you to create a contact for your DKS Entry System with a meaningful-to-you name, helping you easily identify guest calls from your Entry System.

SOFTWARE MANUALS
Cloud & Desktop Account Manager Programming & Software | Brochure
Download
Creating a Cloud User ID
Download
How to Activate a System for the Cloud
Download
How to Give Programming Permissions for the Cloud
Download
Internet Connection Options | Brochure
Download
Software Registration & IM-Server Setup
Download
User’s Manual V6.2
Download
User’s Manual V6.3 Rev M
Download
QUICK START GUIDES
1830-186 Plug & Play Quick Start
1830 Series - TCP/IP Converter 1830-186 Plug & Play Quick Start

1830-182-H-9-20

Download
1830-185 Quick Start
1830 Series - TCP/IP Converter 1830-185 Quick Start

1830-181-H-8-20

Download
OWNER'S MANUALS
900 MHz Baseboard Kit

2333-065-11-18-J

Download
900 MHz Dual Repeater

2332-065-11-18-E

Download
900 MHz Tracker RF Kit

1470-065-11-18-E

Download
2334 VoIP/RS232 Kit

2334-065-G-10-20

Download
1815-566-A-3-22 VoIP Kit

1815-566-A-3-22

Download
1830 Series - Cellular Voice + Data Instructions

1800-065-1-19-H

Download
2358 Expansion Board

2358-065-7-19-E

Download
1834 80 Series Manual

1834-065-U-9-22

Download
1830 Series - Installation / Owner's Manual

Circuit boards Rev R +, and 1834 Rev Q +. March 2012

Download
1803 PC-1815-1817 Owner's Manual

Circuit boards 1803PC 1844-010 RevA & B, 1815 1840-010 RevD & E, 1817 1841-010 RevF & G.

March 2001

Download
1830 Series - Installation - Owner's Manual

Circuit boards Rev U +, and 1834 Rev T +.
July 2012

Download
How to Manuals
Using iPhone with DK Entry Systems

iPhone 7-22

Download
How to Activate a System for the Cloud

Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is
the most advanced, versatile option available.

Download
How to Give Programming Permissions for the Cloud
Download
Creating a Cloud User ID
Download
Grounding & Surge Protection

2006 Rev D

Download
VoIP Guidelines

VoIP_1-4-19

Download
Running RAM Software on MAC

RAM Software on a MAC

Download
Area Code Change

Use Import/Export to correct Resident Area Code

Download
1830 Series - Account Manager Software Manual V6.5

1835-066-Y-3-22

Download
Wireless Modem Assembly

1815-740

Download
ACCESSORIES MANUALS
TTY Add-on 1830 Series

1830-325-A-6-16

Download
Cellular Antenna

1514-066-A-7-19

Download
900 MHz Baseboard Kit

2333-065-11-18-J

Download
900 MHz Dual Repeater

2332-065-11-18-E

Download
900 MHz Tracker RF Kit

1470-065-11-18-E

Download
Secondary Keypads

1506-066-D-2-18

Download
1830 Series - RS232-RS422 Extender Kit 1830-190

1830-183-B-3-16

Download
Instructions for 1815-039 Converter
Download
2600-584 Heater Kit

2600-518-B-6-13

Download
Microphone Retro-Fit Kit

1998-065-A-10-06

Download
1800 Series / 1830 Series - 1812-147 Color Camera Kit

1812-148-N-3-20

Download
1879-080 High Voltage Surge Suppressor

1879-065-E-4-12

Download
Low Voltage Surge Suppressor

1878-065-B-1-11

Download
1877-010 Phone Line Surge Suppressor

1877-065-B-1-11

Download
Wiring Instructions for Isolation Transformers

1830-160-A-12-06

Download
2344 LED Retrofit Kits for 1804-700 - 1804-707

2344-065-C-6-13

Download
1830 Series - RS232 to RS422 Conversion Kit 1508-055

1815-706-C-5-16

Download
1830 Series - 2351-010 Tracker Expansion Boards

Instructions for 2351-010.

Download
1830 Series - 2348 Elevator Control Board

2348-065-E-10-11

Download
SOFTWARE VIDEOS
DKS Training Workshops and Seminars
Watch Video
Manual Programming of DKS Devices Videos (Playlist)
Watch Video
Registering Your Account and Hardware Videos (Playlist)
Watch Video
DKS Cloud Programming Tech Tip Videos (Playlist)
Watch Video
DKS Software Videos (Playlist)
Watch Video
DKS Cellular Telephone Entry: Installs in 4 Easy Steps
Watch Video
DKS 32 Remote/Desktop Account Manager Tech Tip Videos (Playlist)
Watch Video

.

Architects | Specifiers Downloads

Literature
1830-80 Series | Brochure

Rev 2-23

Download
1834-80 Series | Literature

Rev 12-20

Download
View Online
900 Mhz Wireless Expansion | Literature

Rev 6-20

Download
View Online
Cellular | Literature

Rev 12-20

Download
View Online
Cloud & Desktop Account Manager Programming & Software | Brochure

Rev 2-23

Download
Elevator Control | Literature

Rev 3-21

Download
View Online
Internet Connection Options | Brochure

Rev 2-23

Download
Mounting Kiosks | Literature

Rev 5-21

Download
View Online
Mounting Posts & Kiosks | Brochure

Rev 2-23

Download
Mounting Posts | Literature

Rev 5-21

Download
View Online
3 Part Specifations
1830-90 Series 3-Part

Revised 10-23

Download
1830-80 Series 3-Part

Revised 12-20

Download
CAD
This product does not currently have any CAD files
3D Models
1834 3-D Models
Download
IPB
1834 Wall IPB 80 Series

Rev 6-18

Download
1834 FLS IPB 80 Series

Rev 10-17

Download
1834 Sur IPB 80 Series

Rev 2-17

Download
1834 IPB’s
Download
Planning

DoorKing is a registered Continuing Education System provider for the American Institute of Architects.
DKS offers comprehensive help with System design considerations and equipment layouts. We offer assistance whether your application calls for complex Access Control Systems, or just a single door or automated vehicular gate-controlled entry point.

SYSTEM PLANNING CONSULTATION
DKS assists Architects, Engineers, and Consulting Specifiers with CAD drawings, System planning, and 3-part specifications. We will be happy to assist with design and layout parameters for your automated Vehicular Gate and Access Control System requirements.  For assistance, please contact George M. Hendrix, Business Development Manager at 678-230-4162 or email George.

LUNCH & LEARN SESSIONS
To schedule a Lunch & Learn (webinar or in-person) on Automated Vehicular Gate design guidelines that help prevent accidents and injury, and to be sure your design is in compliance with industry safety standards and International Building Codes, please contact Allen Wright, Business Development Manager at 310-489-4875 or email Allen. 

Arcat
Sweets Network

As well as having downloadable information on each specific product, we have collected all our download files click the button below to access all downloads in one location.

All Product Documenation

Looking for more help?

Find a installer
Find an Authorized Installer
contact us email
Email a Technician
Tech Support
Call a Technician

Monday – Friday
8am est – 7pm est • 5am pst – 4pm pst

Scroll to Top
Skip to content