Tech Tip Videos

DoorKing Cloud Browser-Based Account Manager

The DKS Cloud is a browser based management system (no software to download) that allows you to program and manage your DKS 1830 Series Access Control Systems from any device (laptop, tablet, smartphone) with an internet connection.  Create new accounts, program security and permission levels, card and transmitter numbers, hold open time zones, holiday schedules, elevator control functions, and more.

The DKS Cloud can be used with 1833, 1834, 1835, 1837 and 1838 systems.

 

+ How do I register my new DKS Entry/Access System and activate my Cloud account for the first time as a new user?

+ How do I activate the Cloud so I can upgrade from my Desktop Remote Account Manager?

+ How do I update my existing Desktop Remote Account Manager software to the latest version so I can properly export my software database to the Cloud?

+ How do I upload the database from an existing Desktop Remote Account Manager account to the Cloud?

+ How do I enable new uploads to the Cloud Account Manager from the Remote/Desktop Account Manager Software?
+ How do I restore the database to a previously saved point in the Cloud Account Manager?
+ How do I change my service type or phone number in the Cloud Account Manager?
+ How do I create new user accounts for staff members to program using the Cloud?

+ How do I grant Cloud access to the new user accounts I have created?

+ How do I log into the Cloud?

+ What is the basic layout of the Cloud Account Manager?

+ How do I add a new access device to the Cloud?

+ How do I label and enable access devices in the Cloud?

+ How do I assign mass-enabled access devices in the Cloud?

+ How do I name my doors and gates (relays) in the Cloud?

+ How do I manage and control the status of my doors and gates (relays) in the Cloud?

+ How do I add facility codes in the Cloud?

+ How do I manage the resident elevator settings in the Cloud?

+ How do I configure elevator access via the Reference Table in the Cloud?

+ How do I set up elevator security levels in the Cloud?

+ How do I change the Entry System on-screen greeting in the Cloud?

+ How do I rename the Resident and Vendor Headers in the Cloud?

+ How do I add a new Resident to the Cloud Account Manager?
+ How do I set and assign Access Security Levels in the Cloud Account Manager?
+ How do I view a log of changes to resident information in the Cloud Account Manager?
+ How do I share resident data between Cloud accounts?
+ How do I check the Communication History in the Cloud Accounnt Manager?
+ How do I view the log of Entry System Activity (Transactions) in the Cloud Account Manager?
+ How do I create a report of Entry System Activity (Transactions) in the Cloud Account Manager?
+ How do I view Entry System Statistics in the Cloud Account Manager?
+ How do I schedule a transfer of information to or from the Entry System in the Cloud Account Manager?
+ How do I set the correct system time in the Cloud Account Manager?
+ How do I set specific schedules for holidays?

2112 eVolve Video Entry System Programming

DoorKing's 2112 eVolve Entry System enables residents to not only speak on the phone to guests at the gate, but also see guests right on their smartphone through video streaming — offering verbal and visual communication from anywhere. Residents can quickly grant guests access from their home phone or smartphone, and can easily program the Entry System by logging in to their administrator account through any browser on any internet connected device.

 

Desktop Account Manager Software

The Desktop Remote Account Manager Software resides on a single PC and is compatible with these DKS connection options: IM Server Modem, IM Server Client, and DKS Cellular.  The desktop software is a free download and is compatible with Windows 7, 8 and 10.

Use this software to program and manage 1833, 1834, 1835, 1837 and 1838 entry systems.

+ How do I install the Account Manager Software?
+ How do I update an older version of the Account Manager Software to the latest version?

+ ¿Cómo actualizo una versión anterior del software Account Manager a la versión más reciente?

+ Comment mettre à jour une ancienne version du logiciel Account Manager vers la dernière version?

+ How do I complete the Cellular Registration?

+ How do I complete the IM Server Registration?

+ How do I complete the Data Over IP Device Registration?

+ How do I set up a new Entry System in the Account Manager Software?

+ How do I add a new Resident to the Account Manager Software?

+ How do I delete a Resident from the Account Manager Software?

+ How do I sort Resident data in the Account Manager Software?

+ How do I add and assign Access Device (Card, Transmitter) numbers to Residents?

+ How do I locate and enable my Facility Codes?
+ How do I set up Security Levels for Access?

+ How do I locate the Elevator Control Settings?

+ How do I program the Relay / Elevator Table?

+ How do I program the Resident Elevator Settings?

+ How do I program the Elevator Security Levels?

+ How do I program the Elevator Reference Settings?

+ How do I share Data Settings between two Access Accounts?

+ How do I sync the Account Manager Software and the Entry System after Daylight Savings Time?

+ How do I send Account Data from the Account Manager Software to the Entry System?

+ How do I set up hold open schedules?

+ How do I set up holiday schedules?

+ How do I view transactions made in the Entry System?

+ How do I export Account Data from the Account Manager Software?

+ How do I back up my Account Data from the Account Manager Software to a USB?

+ How do I restore the Account Manager Software from a backup?

+ How do I receive data in the Account Manager Software if I have lost data or I manage my account from multiple computers?

DoorKing Access Plus Account Manager Software

The Desktop Access Plus Manager Software resides on a single PC and is used to program DKS Access Plus systems only.  The desktop software is a free download and is compatible with Windows 7, 8 and 10.

Use this software to program and manage Access Plus systems 1802 AP, 1808 AP, 1810 AP, 1812 AP and 1838 AP Telephone Entry Systems.

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