Tech Tip Videos
1830 Cloud Account Manager
The 1830 Cloud is a browser-based account management system (no software to download) that allows you to program and manage your DKS 1830 Series Entry & Access Control Systems from any device (laptop, tablet, smartphone) with an internet connection. Create new accounts, program security and permission levels, card and transmitter numbers, hold open time zones, holiday schedules, elevator control functions, and more.
The DKS Cloud can be used with the 1833, 1834-80, 1834-90, 1835-80, 1835-90, 1837-80, and 1835-90 Telephone Entry System and 1838 Multi-Door Access System. Visit the 1830 Cloud Account Manager page to learn more.
How do I activate the Cloud so I can upgrade from the Windows Account Manager?
How do I update my existing Windows Account Manager software to the latest version so I can properly export my software database to the Cloud?
How do I upload the database from an existing Windows Account Manager account to the Cloud?
How do I enable new uploads to the Cloud Account Manager from the Windows Account Manager Software?
How do I register my new DKS Entry/Access System and activate my Cloud account for the first time as a new user?
How do I log into the Cloud?
What is the basic layout of the Cloud Account Manager?
How do I create new user accounts for staff members to program the System using the Cloud?
How do I grant Cloud access to the new user accounts I have created?
How do I add a new Access Device to the Cloud?
How do I label and enable Access Devices in the Cloud?
How do I assign mass-enabled Access Devices in the Cloud?
How do I name my doors and gates (relays) in the Cloud?
How do I manage and control the status of my doors and gates (relays) in the Cloud?
How do I add a new resident to the Cloud?
How do I rename the resident and vendor headers in the Cloud?
How do I set and assign access security levels in the Cloud?
How do I share resident data between Cloud accounts?
How do I view a log of changes to resident information in the Cloud?
How do I add facility codes in the Cloud?
How do I set up elevator security levels in the Cloud?
How do I manage the resident elevator settings in the Cloud?
How do I configure elevator access via the reference table in the Cloud?
How do I change my service type or phone number in the Cloud Account Manager?
How do I change the Entry System on-screen greeting in the Cloud?
How do I set the correct system time in the Cloud?
How do I set specific schedules for holidays in the Cloud?
How do I schedule a transfer of information to or from the Entry System in the Cloud?
How do I check the communication history in the Cloud?
How do I view the log of Entry System activity (transactions) in the Cloud?
How do I create a report of Entry System activity (transactions) in the Cloud?
How do I view Entry System statistics in the Cloud?
How do I restore the database to a previously saved point in the Cloud Account Manager?
eVolve Cloud Account Manager
The eVolve Cloud is a browser-based account management system (no software to download) that allows you to program and manage your DKS eVolve Series Video Entry Systems from any device (laptop, tablet, smartphone) with an internet connection. Create new admin accounts, set up access points, designate user security levels, grant access credentials, and more.
The DKS eVolve Cloud can be used with eVolve Video Entry Systems such as the 2112 and 2108. Visit the eVolve Cloud Account Managerpage to learn more.
How do I register my Entry System?
How do I add my Entry System to the eVolve Cloud account?
How do I add and manage administrative users in the eVolve Cloud?
How do I edit my Entry System settings in the eVolve Cloud?
How do I add a new resident in the eVolve Cloud?
How do I add and configure resident phone numbers in the eVolve Cloud?
How do I set restrictions for entry codes in the eVolve Cloud?
How do I set up a "Do Not Call" in the eVolve Cloud?
How do I create a "Hold Open" schedule in the eVolve Cloud?
How do I add a resident phone number in the eVolve Cloud?
1830 Windows Account Manager Software
DoorKing’s Windows Account Manager Software, also known as Desktop Remote Account Manager (RAM) 32 Software is administrative software downloaded to a PC to manage the access settings of DKS models 1833, 1834, 1835 and 1837 Telephone Entry and Access Control Systems, and the model 1838 Multi Door Card Access System. Visit the 1830 Windows Account Manager page to learn more.
How do I install the Windows Account Manager Software?
How do I update the Windows Account Manager Software?
How do I complete cellular registration for my Entry System?
How do I complete IM Server registration for my Entry System?
How do I register my Data Over IP Device?
How do I set up a new Entry System in the Windows Account Manager?
How do I send account data from the Windows Account Manager to the Entry System?
How do I add a resident in the Windows Account Manager?
How do I delete a resident from the Windows Account Manager?
How do I sort resident data in the Windows Account Manager?
How do I add a device number in the Windows Account Manager?
How do I create a security level in the Windows Account Manager?
How do I locate and enable facility codes in the Windows Account Manager?
How do I set up elevator control in the Windows Account Manager?
How do I set up the relay/elevator table in the Windows Account Manager?
How do I set up resident elevator settings in the Windows Account Manager?
How do I set up elevator security levels in the Windows Account Manager?
How do I set up elevator reference settings in the Windows Account Manager?
How do I share data between Windows Account Manager accounts?
How do I fix Daylight Savings time in the Windows Account Manager?
How do I create a "Hold Open" schedule in the Windows Account Manager?
How do I set up "Holiday" schedules in the Windows Account Manager?
How do I set up transactions in the Windows Account Manager?
How do I export Windows Account Manager data?
How do I back up Windows Account Manager data to a USB?
How do I restore the Windows Account Manager data from a backup?
How do I receive data to the Windows Account Manager?
1830 Series Manual Programming
How do I register my 2334 VoIP & data device?
How do I manually perform the RS-232 test?
How do I manually test a keypad?
How do I manually program an entry code?
How do I manually program a device code?
Access Plus Windows Account Manager Software
The Desktop Access Plus Manager Software resides on a single PC and is used to program DKS Access Plus systems only. The desktop software is a free download and is compatible with Windows 7, 8 and 10.
Use this software to program and manage Access Plus systems 1802 AP, 1808 AP, 1810 AP, 1812 AP and 1838 AP Telephone Entry Systems. Visit the Access Plus Windows Account Manager page to learn more.
How do I install the AP Windows Account Manager?
How do I update the AP Windows Account Manager?
How do I create a new account in the AP Windows Account Manager?
How do I add a user and phone number in the AP Windows Account Manager?
How do I add an access code in the AP Windows Account Manager?
How do I create an access time zone in the AP Windows Account Manager?
How do I set up call forwarding in the AP Windows Account Manager?
How do I restore the AP Windows Account Manager database?
How do I back up the AP Windows Account Manager database?
How do I set up the unit relay control and status in the AP Windows Account Manager?
Tracker Wireless Expansion
How do I install a Wireless Tracker Expansion Board?
How do I set the access point/relay exit button strike time?
How do I set the access point/relay strike time?
How do I assign an access point/relay?
Slide Gate Operators