Technical Support | Documents & Downloads

How To Guides

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.
For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

DKS Cloud Programming
Creating a Cloud User ID
DKS Cloud Programming
How to Activate a System for the Cloud

Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is
the most advanced, versatile option available.

DKS Cloud Programming
How to Give Programming Permissions for the Cloud
DKS Wireless Modem Assembly
Wireless Modem Assembly


900 MHZ Product Bulletin 5-19-F
900 MHz Layout


VoIP White Paper
VoIP Guidelines


DKS Import Export 1830 Series
Import Export 1830 Series

Use Import/Export to correct Resident Area Code

DKS 1830 Series Wide Area Network
Wide Area Network (WAN) set up

Internet Training Guide

Doorking Systems Local Area Network
Local Area Network (LAN) set up

Internet Training Guide

1830 Series Modem Phone Line Test - Product Bulletin
1830 Series Modem Phone Line Test

Checking dial-up modem connections.

Using an iPhone with Doorking Entry System

iPhone 7-22

iPhone 7-22
iPhone Instructions

iPhone 7-22

DKS Digital Phone and Modems
Digital Phone and Modems

VoIP / MoIP Modem Issues White Paper

Using iPhone and 2112_12-22
iPhone OiS update


AP WAN Internet Connection guide B
AP-WAN Internet Guide – Wide Area Network (WAN) set up – 1812
AP LAN Applications guide-B
AP-LAN Guide B – Local Area Network (LAN) set up – 1812
T AP Email update 01-11-A
AP-Email Update Setup
AccessPLUS Modem-6-12
Access Plus Modem

Connecting to certain US Robotics USB Modems fix.

DKS Users Manual
User’s Manual V6.3.h


Area Code Ref
Area Code Ref 1800

Resident Area Code Change

DKS Elevator Control Software Programming
Elevator Control

Elevator Control Time Zones

DKS Software on MAC
Software on MAC

RAM Software on a MAC

9100 9150 Multi-Edge B-10-16
B2 Contact Sensor Series Connection

Oct, 2016

DKS Grounding & Surge Suppression
Grounding & Surge

2006 Rev D

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