Tech Support Downloads

Technical Support | Documents & Downloads

.

1838 Access Plus Control System

1838 Access Plus

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.

For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

Looking for help with a different product? Start by choosing the product category below:

Tech Support Downloads

SOFTWARE
Access Plus Account Manager

Click link above to download AP software for
1802AP, 1808AP, 1810AP, 1812AP, 1838AP.
AP Version 1.08A

Caller ID App

Allows you to create a contact for your DKS Entry System with a meaningful-to-you name, helping you easily identify guest calls from your Entry System.

AP Relay Control App

Manage Access Plus systems Relays’ state using either Doorking Server for cellular based systems, or via network for DDNS enabled systems.

SOFTWARE MANUALS
Software Registration & IM-Server Setup
QUICK START GUIDES
This product does not currently have any Quick Start Manuals
OWNER'S MANUALS
1800 Series - Access Plus Cellular

1800-066-1-19-G

1838 AP Installation - Owner's Manual

1838-066-J-7-19

How to Manuals
VoIP Guidelines

VoIP_1-4-19

Email Set Up Guide
USB Modem Connecton Problem

Connecting to certain US Robotics USB Modems fix.

ACCESSORIES MANUALS
1800 Series / 1830 Series - 1812-147 Color Camera Kit

1812-148-N-3-20

1879-080 High Voltage Surge Suppressor

1879-065-E-4-12

Low Voltage Surge Suppressor

1878-065-B-1-11

RS-485 Receiver

8053-065-H-9-12

RS-485 Keypad Instructions

1513-065-A-8-16

RS-485 Relay Board

2354-065-J-9-12

SOFTWARE VIDEOS
DKS Training Workshops and Seminars
DKS Access Plus Software Tech Tip Videos (Playlist)
DKS Software Videos (Playlist)

.

Literature
1838 Access Plus | Literature

Rev 8-21

Access Plus Series | Brochure
Cellular | Literature

Rev 12-20

3 Part Specifations
Access Plus 3-Part

Revised 12-17

CAD
1838 Access Plus CAD
3D Models
1838 AP 3-D Models
IPB
1838 AP IPB

Rev 6-17

1838 IPB

Rev 6-17

Planning

DoorKing is a registered Continuing Education System provider for the American Institute of Architects.
DKS offers comprehensive help with System design considerations and equipment layouts. We offer assistance whether your application calls for complex Access Control Systems, or just a single door or automated vehicular gate-controlled entry point.

SYSTEM PLANNING CONSULTATION
DKS assists Architects, Engineers, and Consulting Specifiers with CAD drawings, System planning, and 3-part specifications. We will be happy to assist with design and layout parameters for your automated Vehicular Gate and Access Control System requirements.  For assistance, please contact George M. Hendrix, Business Development Manager at 678-230-4162 or email George.

LUNCH & LEARN SESSIONS
To schedule a Lunch & Learn (webinar or in-person) on Automated Vehicular Gate design guidelines that help prevent accidents and injury, and to be sure your design is in compliance with industry safety standards and International Building Codes, please contact Allen Wright, Business Development Manager at 310-489-4875 or email Allen. 

As well as having downloadable information on each specific product, we have collected all our download files click the button below to access all downloads in one location.

Looking for more help?

Tech Support

Monday – Friday
8am est – 7pm est • 5am pst – 4pm pst

Scroll to Top