You must have the following information ready before requesting a chat with a Doorking Technician. TheDKS Technicians cannot help you without this information.
1
The model number of the DKS product you are working on.
How to Find this Number ⓘ
2
The serial number of the product you are working on.
How to Find this Number ⓘ
3
The serial number of the circuit board you are working on.
How to Find this Number ⓘ
This information can be found on the small white tag on the circuit board)