Training

 

DoorKing Training Workshops & Webinars

Webinars are presented on Tuesdays and Wednesdays.  Please check the links for presentation times.
These webinars include product presentations and installation and troubleshooting for installers and service technicians and on upcoming new products.  Registration for training webinars is free of charge.

Wednesdays - Cloud and Software Webinars: These webinars offer training on the DKS Cloud, and working with programming DoorKing telephone entry and access control systems.
Seminar Power Point (PDF)

Tuesdays - Busted Knuckles Series of Webinars: These webinars offer technical training on DoorKing gate operators, telephone entry and access control systems, as well as field tips and troubleshooting skills development needed to work on gate and access systems.

Upcoming Busted Knuckles Schedule (scroll down for registration links)
August 3rd: 3G Upgrade program - keep your cellular system working after AT&T shuts down their 3G cellular network

 

Registration Links

Tuesday, August 3rd.
DoorKing's 3G Upgrade Program
What can be done to keep your DoorKing cellular unit working after AT&T shuts down the 3G cellular network.

To register for a webinar, click on a link below.

 

Wednesday, August 4th
Welcome to the Cloud!
Changing the way DoorKing databases are managed.

To register for a webinar, click on a link below.


 

In-person Training Workshops

Two day hands-on workshops provide training to install, operate and maintain our access control and vehicular gate operating products. All of our training workshops include updates on UL 325, ASTM F2200 and UL 294 standards as they apply to DoorKing products so that installers and system designers are up to date on current industry safety standards and requirements. Two day training workshops begin promptly at 7:30 AM and continue to approximately 4:00 PM each day (unless otherwise), so be prepared for two full days of training.  We do limit class sizes for these workshops and they do fill quickly, so register at your earliest convenience (click on a workshop below to register).  Registration fee is $25.00 per person, which includes breakfast and lunch each day.

Busted Knuckles training workshops offer an advanced hands-on experience for those who want more in depth training on DoorKing gate operators or software programs and cloud applications.  These are hands-on, so be prepared to get dirty!  Click a Busted Knucjkles link for more information.  Busted Knuckles are one (1) day advanced training workshops for persons who want a more in depth study of DoorKing gate operators or software programs and cloud applications.  Training begins at 7:30 AM and continues to approximately 4:00 PM.  Class size is limited to 25 persons max, so register early (click on the Busted Knuckles program to register).  Registration fee for Busted Knuckles training is $25.00 per person and includes breakfast and lunch.

COVID-19 Update:
Because of the Covid-19 pandemic, we have temporarily suspended all face-to-face training seminars.  We will resume our Hands-On and Busted Knuckles training programs once we are confident that we will be able to meet the safety requirements mandated in each of the states that we have planned these programs in.

Continuing Education
DoorKing live training workshops and webinars* are recognized by the ACI and IDEA and allow you to earn continuing education hours to maintain your ACI and IDEA certifications.  Continuing Education (CE) hours awarded are dependent on the training program you attend and the length of that program.
* You must be present for the entire webinar to earn CE hours.  Attendance and polling questions are used to insure your presence throughout the webinar.

 

DKS Brochure


 

Hands-on Workshops 2-Days
The two-day hands-on workshop offers training focusing on DoorKing gate operators, telephone entry and access control systems and is very useful to train technicians on the emerging technologies in telecommunications, including cellular, VoIP and other wireless technologies. These are full day sessions that focus on installation, wiring and programming, with attendees working with live equipment.
Class Description
Who Should Attend: Hands-on for installers and dealers
Setting: 2 full days - Round table stations with sets of product for each station
Instructors: DKS Regional Managers and Factory Specialists
Where: Nationwide
When: Calendar

Course registration is required.
Course Fees: $25 per person.
Please note that there are no refunds for any cancellations 72 hours or less prior to the event.
2-Day Course Agenda
Day 1 Access Control Workshop: Attendees work with an 1830 series controller, card readers and tracker boards to build a working access control system.
Day 2 Gate Operator Workshop: Work stations are set up with various DoorKing gate operator models. Attendees will wire various types of controls and accessories into the gate operator to set up a fully functional gate system.
* When the two Full Day Sessions are combined, attendees will tie their access control system from Day 1 into the gate system for a fully interactive system.

 
 

Busted Knuckles Workshops 1-Day*
Busted knuckles are hands-on advanced training programs for either gate operator systems or access control software programs and cloud applications.  These training programs are designed for persons familiar with DoorKing products, but are seeking more in depth and focused training.
Class Description
Who Should Attend: Hands-on for installers and dealers
Setting:

Software training goes beyond the standard required data entry (name, telephone number, entry code) and simply getting the gate or door to open.  Learn how to implement real world scenarios with different permission and security levels, enable elevator control, setup holiday schedules, create reports, and manipulate the database to fine tune it for your needs.

Gate operator training includes electrical and mechanical troubleshooting, component level removal and replacement and mechanical service / maintenance requirements.
Instructors: DKS Regional Managers and Factory Specialists
Where: Nationwide
When: Calendar

Course registration is required.
Course Fees: $25 per person.
Please note that there are no refunds for any cancellations 72 hours or less prior to the event.
1-Day Course
Advanced Software

Advanced software training will focus on high level set up and features with an emphasis on real world scenarios.

You will learn how to setup different security and permission levels for different people, how to enable elevator control, become and expert at creating reports, learn how to import and export databases in csv format and create automatic backups.  You will be provided with a mock application that will require several different permission levels to be established with time zones and elevator control, all using a combination of different access devices. 

This training program is hands-on.  A Windows based laptop is required (or a Mac running Windows emulation software).
Gate Operators

The workshop is broken down into operator modules; AC operator models 6100/6300 swing gate and 9100/9150 slide gate and DC operator models 6524 swing gate and 9024 slide gate.  There is also a separate module on the 1600 series barrier gate operators. 


Attendees will learn how to troubleshoot and service these operators at the component level.  This advanced training includes in depth discussions on electrical and mechanical troubleshooting, circuit board programming options, installation issues, maintenance and availability and installation of optional devices such as heaters, high-voltage kits and installation options available.

This training program is hands-on, so be prepared to get dirty.  Bring your tools and test equipment (Multi-meters) that you would use in a typical work day.
* Busted Knuckles are separate workshops, you cannot attend both on the same day.  Please register for only one workshop.

 


 

Distributor Days

These are typically a half or full day, held at the distributor's location. They are not hands on, but more informative in nature. Ordinarily the Regional Manager will use power points and handouts to focus on selected products or product groups.

Distributor Days are great ways for Dealers to keep up on new products and get valuable training for sales and technical staff. These seminars may include product demonstrations.

Class Description
Who Should Attend: Installers, sales and office personnel
Setting: Classroom style (half or full day)
Instructors: DKS Regional Sales Manager & Distributor Representatives
Where: Over 100 distributor locations nationwide
When: Calendar

Course Fees: Free - please contact your Distributor for more information.

Regional Seminars

This is a full day classroom seminar held at a Hotel meeting facility. These seminars provide information on new products as well as valuable sales and technical training on various DoorKing systems. There are various modules available for these regional seminars, including:

  • Gate Operator Service, Trouble Shooting, & Maintenance
  • Gate Operator Installation • Parking Gate and P.A.M.S. systems
  • Telephone Entry Installation
  • Understanding Cellular, Internet (VoIP) and other connection methods
  • 1812 and 1812 AccessPLUS systems
  • 1830 Series Access Control Workshop
  • Wireless Expansion - setting up and troubleshooting
  • Software Programming and Networking
  • Understanding industry safety standards, UL325, ASTM F2200 and others

* Each Regional Seminar will focus on 2 or 3 of these modules as may be appropriate for the region.

Class Description
Who Should Attend: Installers, sales and office personnel
Setting: Full day - Hotel meeting room classroom style
Instructors: DKS Regional Sales Managers & Factory Specialist
Where: Over 100 distributor locations nationwide
When: Calendar

Course registration is required.
Course Fees: Free, contact your DoorKing Regional Sales Manager for information.

 

American Fence Association Schools

The American Fence Association (AFA) offers comprehensive training courses that can help automated vehicular gate operator professionals earn their Gate Automation Technician and Gate Automation Designer certifications through the Accreditation and Certifcation Institute (ACI), or their Automatic Gate Operatior Installer and Automatic Gate Systems Designer certifications through the Institute for Door Dealer Education and Accreditation (IDEA).  Please visit the AFA, ACI and IDEA web sites for more information.

The AFA University is scheduled for October 30th - November 13th, 2021.  Check the AFA web site for more information.  Register for classes using the link EVENTS below.

AFA - Events(link is external)

AFA
ACI
IDEA