
Need Technical Support?
DKS Dealers & Distributors who require field trouble shooting assistance or additional technical information can contact our tech support department:
800-826-7493
tech_support@doorking.com (link sends e-mail)
Tech Support Staff Hours:
Monday - Friday
8am Eastern - 7pm Eastern
5am Pacific - 4pm Pacific
Will Call/Customer Service Hours:
Monday - Friday
10am Eastern - 6:30pm Eastern
7am Pacific - 3:30pm Pacific
IMPORTANT!
Please have the following information available BEFORE contacting a technician. We cannot help you without this information.
Model number of the product you are working on.
Circuit board number.
example:
1865-010, 4602-010, 1840-010