Technical Support | Documents & Downloads

Easy Connect

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.
For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

Literature
Easy Connect
Quick Start
Owner's Manuals
How to Guides
Accessory Manuals
Videos
IPBs
3 Part Specs
3D Models
Price Schedule
Programming, Software & Apps
Cloud Account Manager Programming

Simply log into your Cloud Account Manager through any internet browser using any computer, tablet, or smartphone with an internet connection and you’re ready to start adding residents, making changes to access credentials, view access point activity, and more.
View All Cloud Videos
Cloud FAQs

View Programming Details
Software Registration
Windows Account Manager

RAM software for 1833, 1834, 1835, 1837, 1838. Download the latest version of 6.5.a
This is just the standard Vista-and-up installer, as we’re no longer supporting XP.  It includes the new 6.5 PDF documentation.
You must back up and uninstall your existing version before installing version 6.5.

Remote Account Manager Software — Updating the Software

View Programming Details
Download Software
Software Registration
Cloud Account Manager Programming – eVolve Series

Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is the most advanced, versatile option available.

View Programming Details
Software Registration
Google Play
App Store
DKProx Card Scanner Software

Through daily use, the identifying number on the Proximity Cards may become illegible, or Access Managers will select cards without identifying numbers for higher security, and Mifare cards typically have no identifying numbers printed on them. The DKProx or ProxPlus/MiFare Card Scanner and compatible Software allows Access Managers to identify owners of lost cards, or easily identify cards that require access credential updates.

View Programming Details
Download Software
Access Plus Account Manager Software

Click link above to download AP software for
1802AP, 1808AP, 1810AP, 1812AP, 1838AP.
AP Version 1.08A

View Programming Details
Download Software
Software Registration
ProxPlus/Mifare Card Scanner Software

Click the link below to download DKProx Card Identifier Software.

View Programming Details
Download Software
Caller ID App

Allows you to create a contact for your DKS Entry System with a meaningful-to-you name, helping you easily identify guest calls from your Entry System.

View Programming Details
Google Play
App Store
Resident App

Allows homeowners to manage visitor access to their property with their smartphone – anytime, from anywhere.

View Programming Details
Google Play
App Store
Relay Control App

Allows you to easily create a meaningful-to-you name for your DoorKing Entry System in your phone contacts for quick identification
of calls.

View Programming Details
Google Play
AP Relay Control App

Manage Access Plus systems Relays’ state using either Doorking Server for cellular based systems, or via network for DDNS enabled systems.

View Programming Details
Google Play
Smart SwitchSmart Connect App

Open, close and monitor your automatic vehicular gate from your smartphone!

View Programming Details
Google Play
App Store
DKS Digital Lock Manager

Click link above to download DKS Lock Manager

Download Software
Google Play
Smart Open App

Allows users to activate their personal entry code with their Android Smartphone using the NFC (Near Field Communication) feature.

View Programming Details
Google Play
Digital Lock Manager App

Allows you to manage the access codes in DoorKing’s model 1515 digital entry lock using the Near Field Communication (NFC) feature on your Android phone.

Google Play
All Programming, Software & App Manuals
Cloud & Desktop Account Manager Programming & Software | Brochure

Rev 2-23

Download
Creating a Cloud User ID
Download
How to Give Programming Permissions for the Cloud
Download
How to Activate a System for the Cloud

Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is
the most advanced, versatile option available.

Download
DKS Smart Gate Controller | Literature

Rev 2-23

Download
Internet Connection Options | Brochure

Rev 2-23

Download
Smart Gate Controller User’s Manual

Rev D 10-23

Download
DKProx Card Identifier

1815-665-D-3-22

Download
ProxPlus Card Scanner

1815-667-A-3-22

Download
IM Server User Login

http://dksdb.dksoftware.com/UserLogin.aspx

Download
Software Registration & IM-Server Setup

View DKS Software And Registration

Download
User’s Manual V5.6 30 series circuit boards only

30 series circuit boards only. December 2004.

Download
User’s Manual V5.2

Version 5.2. October 2002.

Download
User’s Manual V6.2

Use with 6.0, 6.1 and 6.2 revisions. April 2010

Download
User’s Manual V6.3 Rev M

Rev M, V6.3. September 2011

Download
6.3 Training Bulletin Windows Vista or Windows 7

Windows Vista or Windows 7 installation notes.

Download
R.A.M. Software Brochure
Download
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